INTERNAL FACTORS INFLUENCING CYBER SECURITY COMPLIANCE AMONG CIVIL SERVANTS IN AWKA SOUTH LGA

Abstract

This study investigated internal factors influencing cyber security compliance among civil servants in Awka South LGA. Reinforcement theory by B.F. Skinner was adopted as the theoretical framework of the study. The mixed methods research design was adopted for the study. The multi-stage sampling procedure which was made up of cluster and simple random sampling procedure was used in selecting a sample size of 204 respondents for the study. The quantitative data were analyzed using descriptive statistics such as the frequency counts and simple percentages while the qualitative data were analyzed using the thematic method of data analysis.. Findings showed that internal factors influencing cyber security compliance among civil servants include management policy on cyber security, computer literacy level, work ethics and improved supervision of workers. Consequences of non-compliance to cyber security among civil Servants in Awka South LGA include data loss, bad public image, low productivity, security breaches and cyber attacks. The study therefore recommends amongst others the need for awareness creation on the benefits of cyber security compliance in Awka South LGA. Also, there is need for periodic update of office software and operating systems for civil servants in the study area.