ROLE OF LEADER-MEMBER EXCHANGE, JOB CRAFTING AND THRIVING AT WORK ON ORGANIZATIONAL EFFECTIVENESS

Abstract

This study examined job crafting and thriving at work as correlates of organizational effectiveness among civil servants: the moderating role of leader-member exchange. A total of 205 participants were selected using systematic and simple random sampling. The study adopted survey design and consequently, multiple moderation regression statistics was employed for data analysis. Job crafting positively correlated with organizational effectiveness at r = .37, p< .01 and .19, p< .05 level of significance. Thriving at work negatively correlated with organizational effectiveness at r = -.80, p< .01, and -.64, p< .01. Job crafting and thriving at work significantly predicted organizational effectiveness among employees at F (6,198) = 462.84, p<. 01. LMX moderated the relationship between job crafting and thriving at work and organizational effectiveness at F (7,197) = 592.76, p <. 01. The researcher recommended that leaders should take appropriate measures to encourage their employees to craft on their jobs.