Humanising Healthcare in Nigeria: A Patient-Centred Care Approach

Abstract

Background: Nigerian healthcare workers face numerous challenges that impact their ability to deliver patientcentred care. These include limited training spaces, high costs of education and licensure, scarce employment opportunities, low wages, interprofessional conflicts, and poor governance leading to inadequate resources. Despite these hurdles, there have been significant medical advancements and notable successes in public health initiatives, highlighting the resilience and commitment of these professionals. Objectives: This study aims to critically review the current challenges in the Nigerian healthcare system that hinder the humanization of care and to explore strategies for implementing more patient-centred practices. Methods: This review synthesizes existing research, policy documents, and case studies concerning patient-centred care in Nigeria. Articles published within the last 20 years focusing on Nigerian healthcare systems and patientcentred care practices were included. The review excluded non-peer-reviewed articles and studies not directly related to Nigeria. Results: The study identified critical areas needing improvement, including healthcare delivery systems, patient journey mapping, available treatment options, and humanizing healthcare practices. Despite the progress in medical treatment and disease management, systemic issues such as inefficient healthcare processes, inadequate patient involvement in care decisions, and insufficient infrastructure persist, detracting from the quality of care. Conclusion: Effective humanization of healthcare in Nigeria requires systemic changes to foster environments that prioritize patient safety, dignity, and respect. Recommendations include enhancing interprofessional collaboration, improving governance, increasing resource allocation, and adopting patient-centred care models to improve healthcare outcomes and patient satisfaction.